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Physiotherapist finds supportive community in rural healthcare

Sophie GriffithsSophie Griffiths is a physiotherapist and RWAV recently placed her in Central Highlands Health in Creswick. Sophie shares her insights with RWAV about the importance of allied health practitioners for rural communities, and how she has found the transition process working and living in rural/regional Victoria.

You’ve recently started working as a physiotherapist for Central Highlands Health in Creswick. What has your journey been like up to this point?

Very broad! Through university I was instructing pilates and working as a sports medic. Upon graduation, [this work experience] developed into private practice and sports physiotherapy that I was lucky enough to go on national tour with. I always wanted to go more rural and when the opportunity arose, I took a locum position in Shepparton in community health that only fuelled my love for rural health. Once that finished, I ended up in the neuro-disability area of physiotherapy, which developed skills out of my usual scope of practice and was great for my development as a practitioner. Finally, I have ended up back in community health across Hepburn Shire supported by RWAV!

How have you found transitioning to living in rural/regional areas? What are some of the things that have helped you settle in?

I have found it overall really enjoyable, with a few surprises of certain challenges that I didn’t expect. I would say the most noticeable were culture and communication. Starting off in rural health, I thought both of those areas were relatively good – but in my locum of the Greater Shepparton area, where there is a whole range of cultures, made me realise how basic my cultural awareness was at the time! From language to cultural requirements that needed observing, it was a fast and steep learning curve that developed my practice on the job.  What helped the most was a very supportive allied health/multidisciplinary team; I didn’t feel alone or isolated at all. Each team has been overwhelmingly warm and supportive in my experience, going to extra lengths to assist you and help settle in. Each of them has most likely gone through the same thing in a smaller community and therefore welcome you into the fold!

What kind of support have you received from RWAV along the way?

With both my locum and my current position, RWAV has supported me with providing vacancies, through the process of recruitment and the start of the role. I have a support contact I am directly linked with, and although I haven’t required anything further from them in regards to assistance with training, all information as to what they can assist with has been provided for my information.

In your view, do you think there’s a need for more allied health professionals in rural areas? Why?

Absolutely. I know that even in Victoria, which isn’t the most rural or remote area of Australia, places I’ve worked have had constant recruitment going as they have such difficulty fulfilling the positions and often resort to short term locums to be able to provide at least some service for part of the year. This is not limited to allied health. This is across the board in healthcare in the teams I’ve experienced.

What advice do you have for allied health professionals who might be considering working rurally?

Know yourself. You want to know that the skill set and professional background you brings supports the challenge you will face when placed in the role as you are often given more than your usual physiotherapy ‘hat’!

If you are a health professional who would like to expand your cultural understanding, RWAV facilitates free Aboriginal cultural safety training workshops in collaboration with the Victorian Aboriginal Community Controlled Health Organisation. To learn more or to register your interest, contact the Outreach Team on (03) 9349 7800 or email Vicoutreach@rwav.com.au

For nearly 30 years, Catherine has worked as a consultant, senior executive, adviser and government relations specialist with a particular focus on health, social services, social policy and industry development.  Catherine is currently Partner and Co-founder of Evaluate, an economics consulting company, where she is engaged in the evaluation and development of efficient and cost-effective services and policies, principally in relation to health and lifesciences.  Prior to this, Catherine worked in the health insurance and pharmaceutical industries with responsibilities for government relations, stakeholder engagement, policy development, regulatory affairs and communication in Australia, the United Kingdom and Europe.  Catherine is a graduate of the Australian Institute of Company Directors and a past board member of Marriott Support Services, Melbourne City Mission and Victoria Legal Aid.

Snezana is a Human Resources leader with more than 15 years of experience in management, playing a pivotal role in driving team transformations across diverse industries, including FMCG, automotive, government, and non-profit sectors.

With a curiosity for business and its associated complexities, Snezana fosters collaborative partnerships to cultivate a highly motivated workforce that effectively executes strategic plans.

Msc (Fin), FCCA, FGIA, CA

Shay brings over 20 years of financial
management experience in commercial and not-for-profit organizations. He has a
rich and varied experience in multiple finance and leadership roles in the
United Kingdom and Australia, including CFO, GM Finance & IT, Commercial
Manager Operations, Finance Manager and Accountant.

His extensive leadership experience is
augmented by an FGIA, FCCA, CA, a Masters in Finance and an undergraduate degree in
accounting and finance.

RN, GradDip(Health Promotion), PRINCE2, Mini MBA

Kate is a Registered Nurse highly experienced in health promotion and project management. Her people and program management skills enable her to be agile and adaptable while maintaining an outcomes focus on improving quality access to primary healthcare.

Kate’s extensive experience working with all levels of government, the community and stakeholders across the sector have provided her with insights into the challenges rural communities and health professionals face. Kate has led the design and delivery of many innovative and strategic health promotion and grants programs, supporting better access to health services, health information and activities across communities. Whilst at RWAV, Kate has led the transformation of the RWAV grants program, enhanced the administration of a number of programs and developed the RWAV allied health portfolio. She has also led the development of the RWAV research program of activities.

Having worked at RWAV since 2020, Kate will continue positively influencing the rural healthcare workforce and access to services.

Social Work (BA Hons), DipSW

With a background in social work and a proven record in recruitment, project management, and business development, Jo brings strategic leadership and a wealth of experience in driving positive outcomes within the health, human services, and State Government sectors.

Jo specialises in managing health professional recruitment and outreach programs, including the More Doctors for Rural Australia and 3GA programs. Her focus is on implementing innovative workforce strategies and clinical governance to bolster RWAV’s mission of enhancing healthcare accessibility in rural and regional Victoria.

Having previously excelled at RWAV, Jo spearheaded successful internal change initiatives while fostering strong relationships with external stakeholders. Her efforts consistently align with RWAV’s strategic direction, ensuring a cohesive approach to driving impactful change.

Beyond her professional expertise, Jo’s passion lies in uniting communities and championing positive transformations in rural healthcare in Victoria.

Martin is a governance professional and lawyer with experience in private practice and in-house legal roles. He has been a company secretary for public and private sector organisations across a range of industries including VicTrack, Regis Healthcare Limited and Dairy Australia Limited. He holds Bachelor of Laws and Bachelor of Commerce degrees from the University of Melbourne, a Graduate Diploma in Applied Corporate Governance from the Governance Institute of Australia (GIA) and is a fellow of the GIA.

With a rich background of consulting and in-house people and culture roles with the corporate, government and community sectors, Andrea is responsible for leading the implementation of RWAV’s People and Culture strategy, policies, processes, functions and team.

Andrea has significant experience in leading teams across culture, capability, diversity, equity, leadership, organisational development and learning programs as well as core human resources partnering.

With a strong focus on building and maintaining psychologically safe organisations, Andrea’s team is dedicated to ensuring that RWAV is a place where people can work well and be well at work.

BCom, MPP, EdD, DipEd, Claritas/CFA Investment Certificate, MAICD

Rosemary has had a varied career as an academic teaching economics, public policy and industrial relations, and as a consultant, advocate, health union official and as a director. She brings strong governance and strategic skills to the Board, as well as knowledge and depth of experience in health policy, economics and investment.
Rosemary is currently a member of the Investment Committee of Cbus, a major Australian superannuation fund.
She was the Secretary of the Victorian Psychologists Association Inc for 20 years and was Assistant Secretary and Secretary of the Medical Scientists’ Association of Victoria, which counts dietitians and audiologists among its members.
Rosemary knows first-hand the difficulties in attracting and retaining health professionals in rural and regional Victoria.
Rosemary is a member of the Medical Association for the Prevention of War, and a committee member of Quit Nukes.

RWAV special responsibilities:
• Chair of the People and Culture Committee
• Governance Committee Member

BSci(Hons), DipLang, MD, FRACGP, FACRRM, DRANZCOG(Adv), GAICD

Louise is a rural GP obstetrician practising in a number of locations across Central Victoria where she delivers general practice, obstetric and sexual health services. After growing up in a small town, she has lived experience of the difficulties of accessing healthcare in rural and regional areas, and is dedicated to advocating for equitable health outcomes, regardless of geography. In addition to her clinical duties, she undertakes consulting, medical education and advocacy work. She is also a non-executive director and the current President Elect of the RDAV. Louise recently returned to study in 2024 and is undertaking a Masters of Public Health through The University of Melbourne.

RWAV special responsibilities:
• Strategy, Policy and Stakeholder Engagement Committee Member
• Audit and Risk Committee Member

BAppSci, GradDipBus, MBus, GAICD, FIML

John is an experienced CEO and senior executive who has held many roles in various hospitals, in government (Health Department), and in professional associations related to healthcare. Until recently, John was the CEO of the Royal Australasian College of Surgeons (RACS), where he had major involvement in various sustainability in healthcare initiatives, Indigenous health and ‘Building Respect’ cultural improvement strategies.
John’s expertise encompasses leadership, strategic policy development, professional standards and government relations. At RACS, he led the college through the COVID-19 pandemic and oversaw the digitisation of a range of member offerings, including aspects of training. He remains a key advocate for good corporate governance and the need for leaner and competent skills-based boards.

RWAV special responsibilities:
• Strategy, Policy and Stakeholder Engagement Committee Member
• People and Culture Committee Member

BA (Hons), BEc, Grad Dip Bus, MBA, FGIA, FAICD

Roger is an experienced CEO, Chair, non-executive director, board consultant and course/workshop facilitator, with experience in the health, human services, law enforcement, regional economics, disaster relief, education, transport and environmental industries. He has sat on and chaired numerous private company, public sector and not-for-profit boards and audit and risk committees. Roger has also consulted with numerous boards, published numerous articles and conducted webinars on corporate governance, risk and strategy. He brings strong governance experience, commercial acumen, risk management and strategy skills combined with a passion for innovation and business development.
Currently, Roger chairs the Victorian Emergency Relief and Recovery Foundation, is a director and chair of the Audit and Risk Committee for Melba Support Services, and is an independent member of the Victorian Collaborative Centre for Mental Health and Wellbeing.
Roger is a Fellow of the Australian Institute of Company Directors and has completed their Boardroom Mastery program, and is also a Fellow of the Governance Institute of Australia. Roger is currently a facilitator, assessor and writer for the Australian Institute of Company Directors and teaches their Company Directors Course,
as well as numerous other short courses.

RWAV special responsibilities:
• Chair of the Audit and Risk Committee

BMBS, MBA, FRACP, FRACMA, FAICD

Grant is a retired physician and gastroenterologist whose specialist
clinical practice was in regional and rural Victoria. In the latter part of his career, Grant moved into management and leadership roles at organisational and system level, with a focus on clinical quality and clinical engagement.
Having worked for government in several jurisdictions, through this, Grant has held leadership roles in the national safety and quality agenda, and has also held major professional level roles including a 2-year period as President of the Adult Division of the Royal Australasian College of Physicians from 2016–18.
Grant teaches clinical governance with a focus on helping healthcare boards and executive teams understand this critical aspect of their work, and consults to organisations on their clinical governance and nclinical leadership.
Grant is an experienced and qualified board director, having attained
Fellowship of the Australian Institute of Company Directors in 2018,
and currently chairs a major sporting organisation.

RWAV special responsibilities:
• Board Chair
• Chair of the Strategy, Policy and Stakeholder Engagement Committee
• Nominations and Remuneration Committee Member

LLB, BSc, MMgt (Strategic Foresight), GAICD

As a lawyer and business consultant, Jane has worked for many years with company boards and executives across a range of areas including IP commercialisation, SaaS businesses, healthcare products/services, privacy compliance and data/IT security. Jane is General Counsel for ID Consulting. She has served as a Director of BreastScreen Victoria, Ballarat Health Services and chairs RWAV’s Governance Committee.

RWAV special responsibilities:
• Chair of the Governance Committee
• Audit and Risk Committee Member

BMed, MMedSci, FRACGP, FARGP, FACRRM, DipPractDerm, DipMedHyp, DipFP, DipBusAdmin, GAICD

Morton is an experienced GP and medical educator. He is currently in clinical general practice in suburban Melbourne and previously practised in rural Victoria for 10 years. Morton is Chair of the General Practice Mental Health Standards Collaborative and a past Chair of the Mental Health Professionals Association and is a board member of the Mental Health Professionals Network. He is also the Medical Director of the Royal Flying Doctor Service in Victoria. He is a member of the RACGP Victoria Council.

RWAV special responsibilities:
• Board Director
• Governance Committee Member
• Strategy, Policy and Stakeholder Engagement Committee Member

CPA
Albert Giorgini is the Senior Advisor to CEO at RWAV.

As an experienced finance executive, with an extensive career in public transport and in the automotive and industrial gas sectors, Albert has honed his skills in driving financial performance improvements with a commercial and business transformation focus.

Through his strategic financial skills, Albert has demonstrated an exceptional capacity to lead and develop large teams in complex and changing environments to achieve the financial and regulatory requirements of the business. His extensive experience has given him a deep understanding of the industry and its challenges, equipping him with the expertise to drive impactful change.

Albert has highly developed communication and stakeholder management skills to support his strong planning, analytical and financial performance improvement acumen, always striving to create innovative solutions that drive growth and success.

BBus(HRM)

Lauren commenced in the role of Manager People and Culture in August 2018 and is responsible for leading the implementation of RWAV’s People and Culture strategy, policies, processes, functions and team.

Lauren’s team is committed to implementing activities and initiatives to support the achievement of RWAV’s strategies and strengthen RWAV’s position as an ‘Employer of Choice’.

Lauren is an experienced Manager and HR professional, with a career spanning the professional services, automotive, defence, and not-for-profit sectors.

Lauren Cordwell

Chief Executive Officer

BHlthSci(Hons) MPH PostGradDipMgt GAICD AFCHSM

Lauren Cordwell is the Chief Executive Officer at RWAV. Lauren has been an integral part of the RWAV team since 2018, demonstrating a remarkable strategic vision to improve access to health care in rural Victoria. As an experienced senior executive and health policy analyst, she is committed to finding practical solutions to address the challenges preventing communities in rural Australia from accessing affordable and safe healthcare. For over 20 years, Lauren has designed and implemented innovative programs with communities, health professionals and government agencies that continue to have a lasting benefit. Many of these programs relate to primary healthcare, general practice, workforce, First People’s health and community engagement. 

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